FAQs


How long does shipping take?

Orders are typically processed within 1–3 business days. Standard shipping takes 5–7 business days, and expedited options are available at checkout.

Do you offer free shipping?

We offer free standard shipping on orders over a certain amount. Check our shipping policy for current thresholds.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us to initiate a return.

What if my item arrives damaged?

We take great care in packaging our glassware, but if something arrives damaged, please reach out within 48 hours with a photo and we'll make it right.

Didn't find your answer?

Our customer support team is here to help! If you have a question that isn't covered in our FAQ, please don't hesitate to reach out. We're committed to providing you with the best service possible.

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